Privacy Policy

Your privacy matters to us. This policy summarises in plain language how MEKRA TENİS SPOR TESİSLERİ YAP.ORG.SAN.VE TİC.LTD.ŞTİ. (Mekra Tenis Kort Sistemleri), which operates mekra.com, collects, uses and protects your personal data. Legal details (legal grounds, transfers, retention periods and your rights under KVKK) are in the KVKK Privacy Notice; information about cookies is in the Cookie Policy.

Who are we?

The data controller is MEKRA TENİS SPOR TESİSLERİ YAP.ORG.SAN.VE TİC.LTD.ŞTİ.. Address: Tarabya Mah., Aydınevler Yıldırım Çıkmazı Sk., No: 2/2, 34457, Sarıyer, İstanbul. Telephone: +90 212 281 6044. E-mail: [email protected]. Personal data requests: [email protected].

What information do we collect?

Information you give us: what you enter in membership, order, quote, contact, newsletter and application forms; your live chat messages; photos and documents you upload; designs you create in the court editor.
Information generated as you use the site: IP address, browser and device information, pages visited. Some of it is collected through cookies; analytics and advertising cookies are used only with your permission.
Information from third parties: if you use social sign-in, the name, e-mail and verification information the provider sends; the result of a payment from the payment institution; delivery status from the courier.

Why do we use your information?

To process your orders and quotes, manage your account, support you, meet our legal obligations, keep the site secure and improve it. If you have consented, we also use it to send campaigns and maintenance tips. We do not sell your data.

Payment security

We do not store your card details. Payment takes place on the secure pages of the licensed payment institution or bank. We only receive whether the payment succeeded and the records related to the order.

Who do we share it with?

Only where needed to provide the service: payment institutions, courier and freight companies, IT, hosting, e-mail and SMS service providers, accountants and legal advisers; and competent authorities where legally required. Some providers may be located abroad; such transfers follow the safeguards in KVKK.

How do we protect your data?

We apply technical and organisational measures such as encrypted connections (HTTPS), irreversible password storage, role-based access, regular backups and security logs. No transmission over the internet is entirely risk-free, so we recommend that you never share your account password.

How long do we keep it?

We keep data for as long as the purpose requires and for the periods set by legislation, then delete, destroy or anonymise it. A detailed table is in the KVKK Privacy Notice.

Your rights

You may access your data, ask for it to be corrected or deleted, object to its processing and withdraw your consent. Write to [email protected]; the application methods are described in the KVKK Privacy Notice. You can unsubscribe from e-mail and SMS messages via the link in each message or in your account settings.

Children

Our services are not directed at people under 18 and we do not knowingly collect their data. If you notice that a minor's data has been collected, tell us and we will take the necessary action.

External links

Our site may link to other sites. We are not responsible for their privacy practices; we recommend reading the policy of any site you visit.

Changes

We may update this policy from time to time; the current version is published on this page. Last updated: 18.10.2026.