Membership Privacy Notice

This notice is provided under Article 10 of the Personal Data Protection Law No. 6698 for people who create a membership account on mekra.com or place orders with their account. Our general processing activities are described in the KVKK Privacy Notice and cookies in the Cookie Policy; this notice covers only matters specific to membership.

Data controller

MEKRA TENİS SPOR TESİSLERİ YAP.ORG.SAN.VE TİC.LTD.ŞTİ. (Mekra Tenis Kort Sistemleri) — Tarabya Mah., Aydınevler Yıldırım Çıkmazı Sk., No: 2/2, 34457, Sarıyer, İstanbul. Telephone: +90 212 281 6044, e-mail: [email protected], KEP: [email protected], MERSIS: 0614001681100019. For personal data requests: [email protected].

Data processed and purposes

Data	Purpose
Name, e-mail, telephone, password (stored irreversibly)	Creating the account, login and authentication, account security
Delivery and billing addresses, invoice type, company name and tax details for corporate invoices	Delivering and invoicing orders
Orders, payment status, return and withdrawal requests, shipping records	Providing the My Orders and returns screens, after-sales support
Court designs you save and information linked to quotes	Storing designs in your account and attaching them to quotes
Your notification preferences, e-mail and SMS consent records	Messages and campaigns according to your preferences
Session, IP address and log records	Account and site security, preventing abuse

If you use social sign-in (for example Google, Apple, Facebook), the name, e-mail and authentication information the provider sends us is used to create your account.

Legal grounds

Conclusion and performance of the membership contract (KVKK Art. 5/2-c), our legal obligations (Art. 5/2-ç), establishment and protection of rights (Art. 5/2-e), legitimate interests such as account security (Art. 5/2-f) and, for promotional messages, your explicit consent (Art. 5/1; commercial electronic messages additionally require consent).

Transfers and retention

Your data may be transferred, limited to the purpose, to payment institutions, courier and freight companies, IT, e-mail and SMS service providers, accountants and competent public authorities. Transfers to providers with servers abroad rely on the mechanisms in Article 9 of the Law. Account data is kept for the duration of the membership; invoice and order records are kept for the periods set by legislation. We do not store your payment card details.

Your rights and how to apply

To exercise your rights under Article 11 of the Law (information, correction, deletion, objection, compensation, etc.) you may apply to [email protected] using the methods described in the KVKK Privacy Notice. You can also ask for your account to be deleted at the same address; records we are legally required to keep cannot be deleted until the retention period ends.

Last updated: 18.10.2026.